Customer Loyalty Program
Our focus on expanded offerings is a commitment to create greater customer value and increase loyalty by providing the right solutions and technologies, for the right applications, in the right geographies.
Cat® Inspect allows customers to access their equipment data on their mobile devices. This easy-to-use app lets them capture inspection data and integrate it with their other Cat data systems (Cat App, My.Cat.Com & Visionlink), to keep a close eye on their fleet of machines.
Machine Equipment Protection Plans (EPP) provide the highest level of repair cost protection available for new, used, and rebuilt machines.
CVAs emphasize expanded/additional value for customers, adding new, meaningful customer touchpoints across a machine's entire lifetime — from a new equipment point of sale to resale.
An abbreviated term for “Cat factory-remanufactured,” which means returning end-of-service-life products to their original performance specifications and latest engineering changes.
Get the right fit for your machine and budget with Yellowmark™, a Caterpillar brand. This line of heavy equipment parts for your Cat® machines strikes the right balance between convenience and reliability at more affordable price.
A repair option is a service offering made by a Cat dealer to a customer. New, Cat Reman, Dealer Exchange, various rebuilds, various lower level repairs, as well as parts kits or general duty parts, are all different types of repair options.
Guaranteed buyback options
A dealer buyback is an agreement between the customer and the dealer as to the price that the dealer will buy back the unit at the end of the lease term.