SERVICES DELIVER VALUE
OUR SERVICE COMMITMENT
With world class technology and services, we offer our customers ‘4 pillars of commitment’ -
i) ALWAYS AHEAD ii) PARTNERS IN GROWTH iii) LIFETIME COMMITMENT and iv) PEACE OF MIND OWNERSHIP.
We’re here to help you make your business more successful.
Our customers are leaders. They’re out in front, setting the new standard in their industries. They’re constantly adapting to changes in regulations, markets and economies. Caterpillar services and technologies give our customers a way to do their work a little faster, smarter, and safer to give them that competitive advantage.
Partners in Growth
Our customers are, first and foremost, businesspeople. Just like us, they’re thinking about growing their business, building a reputation, optimizing cost, controlling quality and managing their time. They want value. They want control. And they want transparency.
Every customer has a unique set of problems, priorities and their own definition of “value”. Some want tools that they can use to manage their own work. Others want us to manage whole aspects of their business for them. And there’s everything in between. We offer a broad range of technologies and services to suit different customers’ needs and budgets.
Peace of Mind Ownership
Caterpillar defines services as the value we provide to our customers after the purchase of equipment – from aftermarket parts to maintenance agreements to financing and more. Services span over every business at Caterpillar, and it is not only a priority for the company but for our culture.